Last Updated: 19 Jan 2025

At SellGoodU, we strive to provide high-quality digital products, including eBooks and other downloadable content. Due to the nature of digital goods, all sales are considered final. However, we are committed to ensuring customer satisfaction. Please read our refund policy carefully before making a purchase.

1. Digital Products

As digital products are instantly accessible after purchase, we generally do not offer refunds. Exceptions may be made under the following circumstances:

• The file is corrupted or incomplete.

• The wrong product was delivered.

• You are unable to access the product due to technical issues, and our support team is unable to resolve them.

If you meet any of the above conditions, please contact us at [your support email] within 7 days of purchase to request a refund.

2. Eligibility for Refunds

To be eligible for a refund:

• You must provide proof of purchase (order number, receipt, or confirmation email).

• You must describe the issue clearly, including screenshots or other relevant details, if applicable.

• The request must be submitted within the refund eligibility period (7 days from the purchase date).

3. Non-Refundable Situations

Refunds will not be issued under the following circumstances:

• You change your mind after purchase.

• You purchased the product by mistake.

• You claim not to have downloaded the product but our records show otherwise.

• Failure to meet system requirements to use the product (please review product details before purchase).

4. Refund Process

• If your refund request is approved, the amount will be credited to your original payment method within 5-10 business days.

• We will notify you via email regarding the status of your refund.

5. Contact Us

If you have any questions about our refund policy or wish to submit a request, please contact us at:

Email: sellgoodu@gmail.com

Website: www.sellgoodu.com

We encourage you to carefully review all product details and descriptions before making a purchase. Thank you for understanding our policy and supporting our work.