Last Updated: 19 Jan 2025

At SellGoodU, we sell digital products, such as eBooks, which are delivered electronically. Due to the nature of digital downloads, returns are not applicable as the products cannot be physically returned. Please read this policy carefully before making a purchase.

1. Digital Products and Returns

Since digital products are instantly accessible after purchase, we do not accept returns under any circumstances. Once the purchase is completed and the download link is delivered, the sale is final.

2. Exceptions

We strive to provide a positive customer experience. In rare cases, we may review requests for refunds or exchanges if:

• The product is defective or corrupted.

• The wrong product was delivered due to an error on our part.

• The download link is inaccessible or invalid, and the issue cannot be resolved by our support team.

For such cases, please contact us at [your support email] within 7 days of purchase.

3. How to Request Support

If you experience an issue with your purchase, follow these steps:

1. Email our support team at [your support email] with your order details (order number or receipt).

2. Describe the problem clearly, including screenshots or any relevant details.

3. Allow us 1-3 business days to review and respond to your request.

4. Non-Returnable and Non-Refundable Situations

Returns are not accepted under the following circumstances:

• You changed your mind after purchase.

• You purchased the wrong product by mistake.

• You do not meet the system requirements to access the product (please review product details carefully before purchase).

• You claim not to have downloaded the product, but our system records show otherwise.

5. Contact Us

We are here to help! If you have any questions or concerns about our return policy, please reach out to us at:

Email: sellgoodu@gmail.com

Website: www.sellgoodu.com

Thank you for understanding our policy and supporting our business. We encourage you to carefully review product details before making a purchase.

This policy ensures clarity and builds trust with your customers while protecting your business. Let me know if you’d like further adjustments!